Level 2 Certificate in  Information Advice and  Guidance

For many businesses, being able to offer clear and accurate information, advice or guidance and knowing what can be shared legally and professionally is vital. For delegates providing information, advice or guidance as part of their role, this course can enhance their skills and ensure awareness of the fundamental rules for successful information sharing. The course also covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.


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